Client Relations Management Services Software

The Vendor is required to provide the office with a software as a service product that meets the evolving needs of its programs, clients, and staff.
- This product should meet acts compliant requirements for the storing of longitudinal client records that capture client's sociodemographic information and resource and service needs.
- The ability to configure roles that filter information and restrict or grant appropriate permissions across users, teams, and functions is also key.
- Software will be able to provide the ability to store, in a protected manner, consent for services and release of information documentation. 
- Process our personnel can be expected to use to enter data on clients and cases. 
- The ability to aggregate information from individual user actions to generate customizable reports is essential.
- The main documents for this RFP are not accessible on our website. Kindly reach out to the contact person listed in this description for more details.
- Questions/Inquires Deadline: July 14, 2025