Help Desk Solution

The Vendor is required to provide helpdesk solution to optimize internal support operations.
- Our goal is to implement a modern, scalable, and intuitive helpdesk platform, including modules for service catalog, incident management, change management, service request and fulfilment, and application management and rationalization to streamline internal service requests, enhance interdepartmental communication, and improve issue resolution efficiency.
- The main documents for this RFP are not accessible on our website. Kindly reach out to the contact person listed in this description for more details.
- Questions/Inquires Deadline: July 25, 2025