Surveys and Forms SaaS Platform Tool

The Vendor is required to provide a survey and forms platform SaaS tool to the department.
- Requirements/Specifications 
•    More than 250 available templates 
•    Multi-factor Authentication  
•    Application Programming Interface (API) compatibility 
•    Customizable forms, polls and surveys 
•    AI-powered survey builder 
•    Analytics and reporting 
•    Custom permission sets and user management 
•    Segmentation of Workgroups for privacy and confidential data 
•    Integrations to BI tools - SPECTRUM, Salesforce, Microsoft Teams, Tableau, etc. 
•    Collect payments 
•    Agency Certification 
•    Accessibility/PDAA 
•    Event Registration 
•    Form testing before deployment – or ability to delete test records 
•    Field drop-down list 
•    Branching logic 
•    Skip logic 
•    Ability to publish survey URL to a website 
•    File uploads – currently 50MB (docx, pptx, pdf, xlsx) 
•    Email notification when new survey submitted 
•    Ability to export survey response to PDF  
•    Ability to bulk export survey responses to Excel or CSV 
•    Email confirmation to submitter 
•    Anonymous submission (for surveys and evaluations) 
•    Mobile friendly design 
•    Link Shortening 
•    IP Address collection 
- Optional Specifications 
•    Include PDF of survey response in notification email 
•    Ability for submitter to start survey and save/finish later 
•    Customer dashboards 
•    Multi-channel feedback (email, messaging apps or Chatbot, mobile) 
•    Information triggering based on survey responses (ex if they score low, can it create a ticket for resolution, all while sending them information to help).

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 7, 2025