Microsoft Dynamics 365 Technical Lead

The vendor is required to provide microsoft d365 technical lead role will include but are not necessarily limited to:
1. Solution design and implementation:
•    Collaborate with cross-functional teams to gather requirements and design innovative solutions using microsoft d365, specifically customer service and sales modules, SharePoint online, and power platform; 
•    Design solutions, customize and configure these platforms to align with business needs, including creating workflows, forms, dashboards, and reports;
o    Develop custom solutions leveraging .net, azure functions, plugins etc.
•    Migrate data from other database sources such as SQL server or oracle; and
•    Developing application specific reporting using power bi and other enterprise reporting tools.
2. Technical leadership:
•    Lead all technical aspects of projects related to the implementation and enhancement of microsoft d365, SharePoint online, and power platform solutions; 
•    Ensure projects are delivered on time, according to agree upon requirements and technical specifications, while meeting quality standards; and 
•    Provide and implement recommendations to ensure overall d365 platform stability, maturity and ongoing improvement.
o    Recommend, design and build tools and utilities to manage the d365 platform.
3. Platform administration and support:
•    Manage user access, permissions, and security settings for microsoft d365, and power platform; 
•    Perform routine maintenance, updates, and troubleshoot technical issues to ensure optimal platform performance; 
•    Offer responsive support and guidance to resolve user queries and technical challenges; 
•    Continuously refine and enhance existing solutions to increase efficiency and productivity; and 
•    Engage with external vendors and microsoft support as necessary to resolve complex technical issues or obtain guidance on best practices.
o    Leading application releases and refining release technical processes, typically leveraging azure DeVos pipelines.
4. Integration
•    Integrate d365 and power platform with other enterprise systems to ensure seamless data exchange; and 
•    Design and build data flows, transformations, and integrations to enhance data accuracy and availability.

- Contract Period/Term: 2 years
- Questions/Inquires Deadline: August 11, 2025