The Vendor is required to provide an annual employee engagement survey platform tool solution that measures key workforce indicators including employee and physician engagement, alignment, diversity, resilience (burnout), workplace violence, nursing excellence, quality, and patient safety.
- Provide documentation demonstrating the platform’s ability to benchmark against national healthcare databases, including but not limited to Magnet-designated institutions.
- Demonstrate the platform’s capability to deliver historical data and trend analysis for longitudinal tracking of key workforce engagement metrics.
- Provide evidence that the platform includes dynamic dashboards offering real-time, actionable insights accessible at all organizational levels.
- Confirm that the platform enables unit-level reporting and has the ability to identify and flag critical issues such as burnout and workplace safety concerns.
- The ability to integrate engagement data with patient satisfaction and patient experience data for cross functional analysis.
- Platform must meet the specified functional, technical, and administrative requirements, including data integration capabilities with Human Resources and patient satisfaction systems (Cornerstone, Smart sheet, Banner, etc.), customizable dashboards, benchmarking features, real-time analytics, and robust reporting tools.
- The tool must be capable of measuring employee and physician engagement, alignment, diversity, resilience (burnout), workplace violence, nursing excellence, quality, and patient safety.
- The platform must include benchmarking data that compares agency results against peer institutions, including Indicators, Magnet-designated facilities, and other academic medical centers.
- The platform must include dashboards with real-time data visualization, accessible to various levels of leadership, enabling immediate insight into engagement trends.
- The tool should generate granular weekly reports by unit or department, highlighting key trends such as burnout, safety concerns, and disengagement.
- The tool must support integration or correlation with existing datasets, including patient satisfaction, patient safety, and operational performance data.
- Platform must provide historical data views and longitudinal tracking to identify trends over time and inform strategy.
- Must provide consultant support to help leaders analyze survey results and develop action plans based on best practices.
- Contract Period/Term: 2 years
- Pre-submission Conference Date: August 28, 2025
- Questions/Inquires Deadline: September 8, 2025
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