Get in Touch
[email protected]
We Accept
Copyright © 2026 RFPPlanet. All rights reserved.
Privacy Policy
Cookie settings
Terms of Use
A government agency in Missouri issued “Hosted VoIP Telephone System” (RFP). Solicitation SYS-2099 closed on September 8, 2025. Eligibility: Only for USA Organization.
The Vendor is required to provide a hosted Voice over IP (VoIP) telephone system to replace the current legacy PBX system used across its municipal facilities.
- The objective is to implement a modern, scalable, and reliable communications system that enhances productivity, reduces costs, and improves service delivery to all city facilities.
- A new hosted VoIP solution is needed to support both current and future communication demands.
- System design and implementation
• Provide a cloud-based/hosted VoIP telephone system to replace the existing PBX.
• Include all hardware, software, licenses, installation, and configuration.
• Migrate all existing phone numbers.
• Integrate voicemail, auto attendant, call routing, and other key features.
- User and site requirements
• Approximately 63 users across 11 locations.
• Include desk phones, softphones, and mobile apps (if applicable).
• Provide service to all listed city facilities.
- Training and support
• Provide user and administrator training.
• Provide technical support, both during and post-installation.
• Provide user manuals and documentation.
- Project management
• Assign a dedicated project manager.
• Provide a project timeline and key milestones.
• Coordinate all implementation activities.
- Maintenance and service level agreement (SLA)
• Provide details on system maintenance, updates, and support services.
• Provide SLA terms including uptime, response time, and escalation procedures.
- The main documents for this RFP are not accessible on our website. Kindly reach out to the contact person listed in this description for more details.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: September 5, 2025
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-2099) closed on September 8, 2025. See similar open RFPs below.
A government agency in Missouri. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 1 year.
Questions and inquiries must be submitted by September 5, 2025.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
Set up free email alerts and get notified when new government and private-sector bids and tenders match your industry and location. Choose daily or weekly delivery.
