Paratransit Software Integration

The vendor is required to provide paratransit software integration project management (PM) support to oversee the contract process, planning, implementation, and expansion of a new regional paratransit scheduling and dispatching software (PSDS).
- The consultant will develop a project management plan (PMP) with input from the project management team (PMT) that includes a schedule for each phase, type and timing of meetings (in-person and virtual), guidelines for coordination and decision-making with the selected PSDS vendor, templates for invoicing and progress reporting, and a SharePoint site.
•    PMP
•    Progress report template
•    Invoicing format
•    SharePoint site
- Background information and current service model
•    The consultant will assemble prior studies of paratransit and demand-response services in the smart service area and meet with the smart team to understand the current state of services. 
•    The consultant will conduct initial interviews with staff representatives (vehicle operators, maintenance, it, road supervisors, schedulers, call takers, and dispatchers) to confirm the team’s understanding of current operations.
- Community partnership deployment
•    Work with smart staff to educate community partners on the software and implementation schedule to deploy the selected solution. 
•    Tasks include reviewing their current scheduling software in use, if any, showing a demonstration of the selected software, and attending meetings to review and recommend the next steps.

- Contract Period/Term: 3 years
- Pre-Proposal Conference Date: September 4, 2025
- Questions/Inquires Deadline: September 8, 2025