Emergency Response Systems

The vendor is required to provide emergency response system (ERS) is an electronic device that enables a high-risk participant to secure immediate help in a physical, emotional, or environmental emergency.
- The ERS system must signal the response center when the help button is activated or when the participant has failed to contact the response center at a specified interval. 
- Once the button is activated, a response center receives a signal. 
- A trained staff is responsible for ensuring a response is provided to meet the emergency. 
- Participants must agree to have an ERS installed service before authorization of the ERS.
- Goal
•    To promote safety in the home by eliminating the need to have extensive in-home supervision and alerting the service provider in an emergency. 
•    To anticipate or prevent institutionalization.
- Service unit
•    Landline - a monthly landline equipment rental and monitoring cost. 
•    Landline with fall detection – equivalent to 3.1.1 but includes fall detection technology. 
•    Cellular - a monthly cellular and wireless equipment rental and monitoring cost 
•    Cellular with fall detection – equivalent to 3.1.3 but includes fall detection technology. 
•    Mobile with global positions system (GPS) – a monthly wireless equipment rental and monitoring cost that includes GPS technology (to identify the location of the program participant). 
•    Mobile with global positions system (GPS) with fall detection – equivalent to 3.1.5 but includes fall detection technology.
•    Extra pendant – this is a non-reimbursable service unit used (for tracking purposes) for a spouse or significant that is utilizing the service of a current household ERS service subscriber.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: September 12, 2025