Environmental Information Management System

The vendor is required to provide environmental information management system (EIMS) will streamline permit application intake, review, tracking, and issuance, while enhancing coordination across compliance and enforcement functions.
1. Modernized permitting and other programmatic workflow:
•    Streamline end-to-end permitting and other programmatic processes-intake, review, tracking, approval, and issuance-while ensuring alignment with applicable statutory and regulatory requirements
2. Unified data collaboration:
•    Implement a unified system that integrates all program-specific databases and processes across agency programs, eliminating data silos and ensuring seamless data sharing, report creation, and access, and collaboration within the agency.
3. Paper process elimination: 
•    Transition from manual and paper-based processes to digital systems to support electronic submission and review capabilities, improve operational efficiencies, enhance interactions with external parties, and reduce paper storage needs.
4. Data quality and accessibility: 
•    Establish a sole source of truth, enhance data quality, and enable internal and external transparency. 
•    Provide real time data accessibility.
5. System adaptability: 
•    Support adaptability (without vendor support) to keep up with regulatory compliance and process changes as well as desired internal changes.
- Business functionality
1. General operations
•    Manage site and facility information
•    Manage metrics and operation reports
•    Manage customer services
•    Data sharing with state and federal agencies
•    Maintain GIS data and mapping
•    Manage safety training and health monitoring
•    Report on and analyze data
•    Store and retrieve data
•    Records retention and maintenance
2. Compliance monitoring and enforcement
•    Intake complaints and reported incidents
•    Manage and track investigations and inspections
•    Investigate compliance issues
•    Issue notice of violations and fines
•    Monitor and enforcement
3. Financial management
•    Manage agency billing and track payments
•    Manage cost recovery
•    Manage agency grants and rebates
•    Manage federal agreements
•    Perform financial reconciliation
4. Program management
•    Support regulatory policy development
•    Monitor environmental and energy conditions and risks
•    Manage environmental and energy programs
5. Public online services and public engagement
•    Provide data for public consumption
•    Provide self-service resources
•    Manage customer transactions and submissions
•    Manage public notifications and outreach
•    Process act requests
- Technical functionality
1. Technology
•    Compliance monitoring and enforcement
•    Data management and integration
•    Financial management
•    General operations
•    Online services and public engagement
•    Program and project management
•    Regulatory processing
2. CROMERR
•    Authentication and access control
•    Availability and performance
•    Compliance and reporting
•    Data integrity and audit logging
•    Disaster recovery and data redundancy
•    Electronic document submission
•    Incident management and response
•    Regulatory integration
•    System updates and change management
•    User training and support.

- Contract Period/Term: 10 years