Community Engagement Platform

The Vendor is required to provide a cloud based community engagement platform.
- The solution must allow the City to collect, analyze, and report public input in an equitable, transparent, and user-friendly manner.
- Project Goals
•    Broaden opportunities for resident participation beyond in-person meetings and social media.
•    Provide data-driven insights into community sentiment.
•    Ensure equitable engagement with underrepresented populations.
•    Increase transparency through public-facing dashboards.
- Supports online surveys with customizable question types (multiple-choice, open-ended, and ranking).
- Address workflow, calendar capabilities, item creation, user defined access levels including internal and public viewing options, agenda development, minute’s creation, security, reporting, search options, auditing, appointment management, capability to synchronize with video streaming and integrate with Laserfiche.
- Provides digital polling/voting tools for quick feedback.
- Integrates AI into data gathering and analysis
- Interactive mapping tool for geographic feedback (e.g., drop a pin on a map).
- Multilingual support
- Provides real-time analytics dashboards.
- Tracks demographics of respondents (age, zip code, gender, etc.).
- Measures sentiment analysis across open-text responses.
- SMS/text message input for residents without internet access.
- Provides public dashboards with aggregated results.
- Allows residents to track project updates and see feedback outcomes.
- Data encryption in transit and at rest.
- Ability to anonymize sensitive resident data.

- Questions/Inquires Deadline: September 26, 2025