Integrated Library SaaS Solution

The vendor is required to provide integrated library system (ILS) SaaS solution that will perform automated functions needed to run day to day activities by staff and customers.
•    Circulation module
•    Mobile circulation app
•    Cataloging module
•    Acquisitions module
•    Discovery layer
•    Mobile customer app
•    Reporting
•    Analytics
•    Online customer registration
•    Delinquent account collections
•    Point of sale
•    Email, SMS, telephone, voice, and push notifications
•    Community engagement
- ILS testing and acceptance
a. Developing a draft test plan for approval by city staff
•    Product performance testing
•    Interfaces testing
•    Parallel testing (if parallel processing is appropriate)
•    Security testing
•    Hardware and network capacity testing
•    integration testing
•    Load testing
•    Disaster recovery testing
b. Provide the city with detailed draft test plans that will include, but not limited to the following:
•    Testing all software components in accordance with published functions and features
•    Testing all system software based on business scenarios
•    Testing all system software based on user friendliness
•    Testing of all contracted interfaces based on design and business scenario
•    Parallel testing prior to cutover (if parallel processing is appropriate)
•    Security testing
•    Data conversion testing
•    Testing based on business scenarios
•    Hardware and network capacity testing
•    Integration testing
•    Performance testing
•    Load testing
•    Fail-over testing to include real-time recovery and automated switching to backup system.

- Pre-Proposal Meeting Date: September 22, 2025
- Questions/Inquires Deadline: October 03, 2025