Crash Records Information System Services

The Vendor is required to provide support and maintenance, along with ongoing enhancements to ensure the continued functionality, performance, and evolution of the crash record information system (CRIS).
- The Crash Records Information System was developed beginning in 2007 when agency assumed responsibility for collecting, storing, and analyzing crash data for the State
- The system comprises the largest publicly available crash records system in existence with more than 6 million individual crash records available (in non-PII form) for public view., and as such provides invaluable insight for traffic safety professionals across the state and nation into the locations and types of motor vehicle crashes.
- Provide on-going support of existing warehouses and databases as well as continually reevaluate current processes and techniques for increased efficiency and maintainability.
- Be able to design data cleansing approaches and execute data cleansing and validation.
- Be able to apply proven communication and problem-solving skills to guide and assist user groups on issues of business intelligence sourcing, administration reporting, and documentation.
- Be able to manage, monitor, and coordinate maintenance of database systems and troubleshoot problems that may arise in all software lifecycle environments.
- Review, track, and test system and database backups.
- Provide System Monitoring Services, including the proactive use of manual checks and automated monitoring tools to maintain awareness and provide metrics of the health, security, and performance of the infrastructure and application components from end user point of interface. (E.g. long running queries and memory leaks, etc.)
- Support the ongoing configuration of any system monitoring tool for the system.
- Assist in developing, maintaining, and communicating database start-up and shutdown procedures, database backup and recovery requirements, and database fail-over requirements.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: September 24, 2025