Workforce Data Integration Application Programming Interface Services

The Vendor is required to provide the background, experience, skills, and capability to develop an application programming interface (API) that securely integrates workforce, labor market, and demographic data.
- By improving accessibility of workforce data, the API will provide timely insights to decision-makers, employers, educators, and jobseekers across workforce solutions for agency fourteen-county region.
- The system will enable real-time or near real-time access to key data for our community and regional partners, ensuring that stakeholders have the information they need to respond quickly to workforce and economic shifts.
- Application Programming Interface (API) must be designed to ensure full compatibility and seamless integration with our existing labor market dashboards, which are currently powered by Light cast.
- The API shall support all necessary protocols, data formats, and authentication methods required for bidirectional communication with the Light cast-powered dashboards.
- Services include:
•    Anticipated Tasks
o    Design & development: build appropriate API end points.
o    Integration: connect to existing workforce systems (e.g. Labor market dashboards).
o    Data sources: incorporate LMI, employer demand signals, and demographic insights.
o    Documentation: deliver API reference documentation and sample queries.
•    Functional Requirements
o    Standardized data formats (JSON/XML).
o    Authentication & authorization (OAuth2, API keys, or SSO).
o    Role-based access control.
o    Error handling and logging.
o    Scalable architecture to support future expansion.
•    Non-Functional Requirements
o    High availability and uptime (e.g., 99.9%).
o    Secure encryption of data in transit and at rest.
o    Compliance with state and federal workforce reporting standards (e.g., WIOA).
o    Performance benchmarks (response time thresholds).
o    Scalability to handle regional workforce board growth.
•    Deliverables
o    API design documentation (architecture diagrams, endpoint definitions).
o    Working API deployed in test and production environments.
o    User and developer documentation.
o    Training sessions for workforce board IT and staff.
o    Post-launch support and maintenance plan.
•    Project Milestones
o    Requirements gathering.
o    Prototype / MVP development.
o    Testing and validation.
o    Deployment to production.
o    Ongoing maintenance and enhancement phases.
•    Roles & Responsibilities
o    Vendor: API development, testing, deployment, documentation, support.
o    Workforce Board: Provide access to data sources, subject matter experts, and user feedback.
•    Success Metrics
o    Successful integration with core data systems.
o    API uptime and performance benchmarks met.
o    Demonstrated use cases (e.g., dashboards, employer portals, or community data sharing).
•    Maintenance & Support
o    Service level agreements (SLAs) for issue resolution.
o    Scheduled updates and security patches.
o    Scalability roadmap for future data sets or integrations.

- Contract Period/Term: 1 year