Human Capital Management System

The vendor is required to provide human capital management system (HCMS) solution for include:
•    Improve self-service efficiencies and enhance collaboration among business departments. 
•    Reduce administrative burdens for support staff across the city. 
•    Eliminate or minimize paper-based and manual processes in business departments. 
•    Eliminate or reduce data duplication and redundancies through integration and workflow processes. 
•    Standardize and improve automation of business processes and business rules to enhance operational efficiencies.
•    Provide a comprehensive workforce management and scheduling tool to give managers visibility on staff. 
•    Support integrations and interface with the city’s financial solution, PeopleSoft, microsoft 365 and other 3rd party applications. 
•    Work seamlessly and agnostically with all types of devices, including mobile devices (e.g., android and apple cell phones, tablets, etc.) 
•    Work seamlessly and agnostically across different geographical locations. 
•    Meet the core deliverables listed above by providing a fully integrated system with seamless integration between each module, eliminating manual interventions.
- Major drivers for human capital management system solution
1. Multiple systems of record result in the following:
•    The duplication of data complicates data availability, accuracy, and reporting.
•    The duplication of entry and increased potential points of failure or error.
•    Siloed data.
•    Lack of self-service functionality.
2. The city’s services and business model results in a number of complex and varied requirements across divisions for the same function.
•    Time-consuming data reconciliation processes.
•    The absence of aggregate data from a single integrated, reliable information source for advanced analytics.
•    Individual business departments have purchased different software solutions to fill gaps with the current solution.
•    The lack of a proper workflow-based system for the departments to approve their documents promptly and efficiently.
•    A recognition that operationally, the existing tools are a barrier to scalability and future operational objectives.
•    Spreadsheet fatigue – spreadsheets created for input and output for many systems.
•    The city is reliant on physical records and hard copy documents
- HCMS requirements
•    Interface with existing systems and allow easy data migration between 3rd party systems such as group insurance companies. 
•    Support decision-making by providing reliable information in a manner and time frame that meets the city’s needs. 
•    Deliver robust reporting functionality that supports decision-making that is flexible, easy to use, and configurable for varying levels and competencies across the organization. 
•    A tool that spans detailed analysis for super-users and 'dashboard' type analytics for occasional users. 
•    Support the organization by deploying the requested functionality through one continuous project, utilizing a phased approach to ensure timely replacement of existing sunsetting HCMS and payroll software ensuring business continuity.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: October 7, 2025