Online Course Design and Development Services

The Vendor is required to provide expert services for the delivery of online course design and development services.
- The office of Online Learning builds online courses and programs for impact and leads quality initiatives in collaboration with faculties, colleges, and key business units within the University.
- Online Learning leverages its expertise to support high-impact growth initiatives, from online graduate certificates and course-based master's programs to high-enrollment courses. 
- Online Learning uses research and evidence-based practices to collaborate with faculty in designing engaging and accessible online courses. 
- The goal is to create dynamic online learning experiences that foster student agency, improve learning outcomes, and meet the unique needs of each program.
- Online learning partners with faculties and colleges to develop high-priority online programs, primarily through asynchronous and bichronous delivery.
- Project Management Services: 
•    Oversight and coordination of online course development projects, encompassing planning (project schedule), overseeing discovery (learner persona, course map, and assessment and engagement plan), overseeing design (design recommendations, content authoring, and prototype module), overseeing development (full course and media production, quality assurance and testing), and launch (go-live, maintenance, and monitoring).
•    Liaising with faculty and stakeholders, updating the university through status reporting and providing updated reports, managing timelines and budgets, and ensuring project deliverables are met, and project files are managed and shared.
- Instructional Design Services: 
•    Developing learner personas, course maps, and assessment and engagement plans; making design recommendations; providing curriculum and pedagogical support; coaching faculty and subject matter experts (SMES) on content development; light copy editing of material; blocking and chunking content; making recommendations for enrichment, engagement, and assessment; evaluating the accessibility, usability, and effectiveness of learning tools and materials; and providing quality assurance.
- Online Course Development Services: 
•    Developing the visual design, mockups, and prototypes, or completed modules for courses; designing and developing course assets (i.e., slides, infographics, interactive exercises, icons, etc.); sourcing stock imagery; providing HTML / CSS styling work and integration support, including troubleshooting and ensuring compatibility across different browsers and devices; ensuring accessibility and usability; and providing quality assurance within various LMS’S (such as Coursera or canvas) or using third-party course authoring tools (such as articulate rise and storyline) and associated SCORM. 
•    Work may include the creation of templates, integration of assessments, or developing in other learning tools and embedding objects in the LMS to support a dynamic learning experience.
- Multimedia Development Services: 
•    Graphic design, custom imagery, editing and uplifting podcasts, video and studio filming (if required), audio, animations, or gamified learning experiences.
- Writing Services (Optional): 
•    Scripting provided content for online course formats, as well as for multimedia purposes such as video and animation scripts.
- Budget: $75,000

- Contract Period/Term: 3 years