The vendor is required to provide digital plan submission software to accelerate and streamline the processing of development applications and permits by adopting modern digital technologies.
- The desired solution should:
• Enhance document security and revision tracking
• Reduce turnaround times and physical storage needs
• Lower printing costs
• Improve two-way communication with applicants and staff
• Enable convenient online submissions
• Support both applicants and internal reviewers by enabling easy referral to internal departments, tracking and sharing review comments, and providing a simple interface for feedback and collaboration
- Features of the digital document submission and review solution:
1. System support and maintenance
• Ongoing support and maintenance services
• Clear strategy for updates and patches
• Ability to manage multiple environments (e.g., test and production)
2. Security and access control
• Role-based access with multi-tiered permissions
• Concurrent editing capabilities
• Cloud-based solution hosted in centers
3. Customization and configuration
• Customizable workflows, fields, and email templates
• Branding options for the public-facing portal
4. Integration capabilities
• API and web service integration with existing systems (e.g., tempest)
• Workflow synchronization with tempest stages
• Export functionality for finalized documents into tempest
5. Reporting and analytics
• Custom dashboards and queries
• Tools for tracking review progress and deadlines
6. User experience
• Web-based interface with mobile compatibility
• Real-time status updates for applicants
• Automated email notifications for key events
• Compliance with web content accessibility guidelines (WCAG) accessibility standards
• Support for large file uploads, including vector drawings
• Secure document upload with virus and malware scanning
• Document classification options
7. File management and version control
• Locking and finalization of reviewed files
• Version tracking and comparison tools
• Support for pdf and AutoCAD formats
8. Markup and review tools
• Annotation tools (text, callouts, highlights)
• Customizable markup properties
• Measurement and scaling tools
• Standard comment templates
• Overlay comparison for document revisions, including plans, drawings, reports, and other document types.
• Digital signatures and stamps compliant and compatible with professional standards
9. Collaboration tools
• Features to support multi-user review and feedback.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: November 20, 2025
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