Digital Plan Submission Software

The vendor is required to provide digital plan submission software to accelerate and streamline the processing of development applications and permits by adopting modern digital technologies.
- The desired solution should:
•    Enhance document security and revision tracking
•    Reduce turnaround times and physical storage needs 
•    Lower printing costs
•    Improve two-way communication with applicants and staff 
•    Enable convenient online submissions 
•    Support both applicants and internal reviewers by enabling easy referral to internal departments, tracking and sharing review comments, and providing a simple interface for feedback and collaboration
- Features of the digital document submission and review solution:
1. System support and maintenance
•    Ongoing support and maintenance services
•    Clear strategy for updates and patches
•    Ability to manage multiple environments (e.g., test and production)
2. Security and access control
•    Role-based access with multi-tiered permissions
•    Concurrent editing capabilities
•    Cloud-based solution hosted in centers
3. Customization and configuration
•    Customizable workflows, fields, and email templates
•    Branding options for the public-facing portal
4. Integration capabilities
•    API and web service integration with existing systems (e.g., tempest)
•    Workflow synchronization with tempest stages
•    Export functionality for finalized documents into tempest
5. Reporting and analytics
•    Custom dashboards and queries
•    Tools for tracking review progress and deadlines
6. User experience
•    Web-based interface with mobile compatibility
•    Real-time status updates for applicants
•    Automated email notifications for key events
•    Compliance with web content accessibility guidelines (WCAG) accessibility standards
•    Support for large file uploads, including vector drawings
•    Secure document upload with virus and malware scanning
•    Document classification options
7. File management and version control
•    Locking and finalization of reviewed files
•    Version tracking and comparison tools
•    Support for pdf and AutoCAD formats
8. Markup and review tools
•    Annotation tools (text, callouts, highlights)
•    Customizable markup properties
•    Measurement and scaling tools
•    Standard comment templates
•    Overlay comparison for document revisions, including plans, drawings, reports, and other document types.
•    Digital signatures and stamps compliant and compatible with professional standards
9. Collaboration tools
•    Features to support multi-user review and feedback.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: November 20, 2025