Clinician Management and Reappointment System

The Vendor is required to provide for the provision of credentialing, privileging, reappointment, and reporting software.
- The software will replace the current manual and siloed processes, enabling greater efficiency, consistency, and transparency.
- The solution will replace manual, fragmented, and duplicative processes with a single, integrated platform that streamlines workflows for both physicians and administrators.
- These inefficiencies slow onboarding, increase errors, and create bottlenecks that keep physicians from practicing when they are urgently needed. Inconsistent standards across hospitals and fragmented data systems make the process even harder, especially for physicians working in multiple facilities.
- A modern physician information management system is needed to replace these outdated workflows.
- The system must also track privileges, automate renewals, provide audit trails, monitor ongoing training and certifications, and deliver robust, standardized reporting to support compliance, workforce planning, and patient safety.
- Key objectives are:
•    Provide a single point of entry for all physician information, with user-friendly self-service data entry
•    Enable data reuse across modules to eliminate repetitive entry and reduce errors
•    Integrate with trusted sources to auto-populate and verify credentials in real time
•    Track privileges, renewals, and ongoing professional development seamlessly
•    Deliver robust reporting and analytics to support compliance, workforce planning, and quality improvement
•    Reduce administrative burden, save physicians time, and accelerate safe onboarding
- Automated reminders, dashboards, and status tracking for reappointment cycles.
- Sensitive configuration items (access tokens, API keys, encryption keys, certificates, etc.) are stored securely in a vault solution.
- Solution supports Role Based Access Control for application functions.
- Solution supports auditing for all user and database transactions.
- Solution complies with industry standard privacy standards.
- Solution should support the ability for providers (agency end-users) to add or modify business rules through configuration and not require code development.
- Solution has Single Sign-On (SSO) capabilities to utilize existing agency identities.
- Solution should provide the ability to auto-scale in real time, dynamically based on the load at a given point in time.
- Solution should demonstrate design and deployment approach to prevent performance degradation during high use/ high-peak times and/or during reporting and data extract generation.
- Provides online backup (mechanisms and tools in place to aid in creating routine data backups and point in time snapshots to protect against data loss).
- Solution meets industry standard 'average time to response to a transaction.
- The system must support numerous simultaneous users from multiple organizations across the province without performance degradation.
- System must be customizable and scalable to integrate new data sources as digital footprint matures.
- This includes not only integrating new systems but also expanding the user base beyond physicians to include nurses, pharmacists, allied health, and other healthcare providers.
- Ability for providers to upload and view credentialing, training, and recruitment data.
- Ability for administrators to set mandatory fields such as physician cell phone numbers, where physicians attended University etc.
- Ability to structure and display real-time data visualization and analytics in a meaningful, standardized way. This includes ability to store and review historical performance appraisals.

- Contract Period/Term: 1 year