Third Party Custom Survey Platform

The Vendor is required to provide for a third-party custom survey platform to support large-scale, secure, and customized survey administration for university integrated planning and effectiveness department.
- Overview:
•    Provide a web-based survey platform
•    Ability to facilitate online student course evaluations
•    Ability for agency to build and facilitate internal surveys for institutional research and planning at university
•    Ability to handle, on average, 25+ surveys and 50,000+ responses annually
•    A reasonable volume allowable for survey, survey link, and responses generation per year based on university historical needs
•    A minimum of 10,000 view-only accounts to access reports/dashboards for faculty use
•    Support up to five (5) fully licensed/creation accounts
•    Proponent provided implementation of the survey platform (including but not limited to license set up, configuration, etc.)
•    Ability to customize the platform with university branding
•    Ability to import and export data as required by university
•    Proponent provided technical support and training for agency
•    Primary contact(s) from the proponent for university to contact for any customer or technical support
- Mandatory Technical Requirements
•    Data compliance with the state act (FIPPA)
•    Data hosting in State
•    Ability to generate and export customized password protected survey links to Excel or CSV
•    Ability to export data from the platform to Excel or CSV
- Ability to configure the survey platform with:
•    Secure survey creation and distribution
•    Custom survey instruments/questionnaires by faculty/program
•    Have automated and manual distribution of links and passwords
•    Ability to create customized links and export to CSV or Excel file
- Contain survey flow logic based on embedded data, branching logic, and skip patterns (also based on embedded data)
- Ability to password protect survey links
- Customizable dashboards with historical data access and benchmarking
- For survey results, support qualitative analytics (i.e. text, sentiment analysis, etc.) and quantitative analytics (i.e. descriptive statistics, statistical analysis, etc.)
- Ability to access on any web browser (e.g. Chrome, Firefox, Safari, etc.)
- Mobile-device compatibility
- Minimum 10,000 view-only (faculty) dashboard accounts
- Ability to be logged in to one account on multiple devices at one time
- Ability to configure and create role-based access control (RBAC) with the ability to create row based security
- Ability to open/close unique survey links at varying times.

- Contract Period/Term: 3 years
- Optional Proponent Orientation Meeting Date: November 19, 2025
- Questions/Inquires Deadline: November 26, 2025