The Vendor is required to provide a modern, efficient records management and reporting system to enhance data accuracy, reliability, and accessibility.
- Reports that require approval are: incident, training, events, public education, checks, and training records
- A ticketing system will include multiple levels of approvals
- The system will have different user statuses that manage accessibility to the system and records within.
- Records for users that are no longer part of the system will be archived and still accessible to those with correct permissions.
- Deactivation status can have sub-statuses: leave, retired, dismissed, resigned
- System can integrate with CAD data
- The system is able to receive limited file types from dispatch without integration. Data can be used to prepopulate incident reports.
- The system can receive multiple file types and integrate with CAD to auto generate an incident report and assign to the primary hall and mutual aid partners.
- The system is unable to receive data from dispatch.
- benefit from the reduction or elimination of operational inefficiencies and ensure that the system can support a growing number of records, areas, and authorities.
- This should include examples of privacy and information protection methodologies, software development lifecycle code reviews and regular penetration testing, role based access controls, data retention and data classification schemes, plus any other relevant methods the vendor wishes to share.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: December 11, 2025
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