Web Based Solution

The vendor required to provide web-based solution for media monitoring and media outreach is required to ensure a good understanding of the public perceptions related to topics of importance to the institution.
- Using a web-based solution, approximately fifteen (15) senate staff monitor various english- and French media sources (print, online, tv, radio, and podcast media) every business day for mentions of the agency, its 105 members and former senators with detailed keywords.
- Objectives
•    Monitor country english-language and French-language news (online and print) and broadcasts (television, radio, and podcasts). 
•    Search media items for relevant mentions and create daily exportable reports for distribution to senate clients. 
•    Access a regularly updated database of country and international media professionals for the purpose of building and exporting custom media lists and issuing media pitches by email.
- Monitoring of country english-language and French-language news (online and print) and broadcasts (television, radio, and podcasts)
1. Online and print news
•    Provide electronic access to articles from country english and French-language major daily newspapers, regional newspapers, weekly and community newspapers, specialized magazines, and online news sources on an automatic basis according to defined keywords and search parameters. 
•    Articles must be available, at the latest, by 7 a.m. on the business day following publication. 
•    The web-based solution should provide a URL for each article allowing senate clients electronic access to full articles.
•    Provide electronic access to a searchable archive of such news coverage.
2. Television, radio, and podcast content
•    The web-based platform must allow the project authority to monitor French and english online podcasts, and radio and television stations from across country including national, regional, and local stations from across country provinces and territories according to keywords and subjects of interest as defined by the project authority.
•    The web-based solution should provide a URL for each clip allowing senate clients to view videos or listen to audio content as clipped by the project authority.
•    Provide electronic access to closed caption transcripts (and the corresponding video or audio clips) in near-real time, on an automatic basis.
•    Near real time is defined as the delay in time required for electronic communication and automatic data processing.
•    Transcripts in the original broadcast language (and the corresponding video or audio clips) must be available within minutes of the end of a broadcast as soon as they are available and no later than 10 minutes following the end of the broadcast.
•    Provide electronic access to a searchable archive of closed caption transcripts, video, and audio content.
- Access to a regularly updated database of country and international media professionals for the purpose of building and exporting custom media lists, and sending media pitches by email
•    The web-based solution must allow the project authority to access a comprehensive database containing contact information of country and international media professionals, such as journalists, podcasters, producers, editors, and tv and radio hosts.
1. Media contact information
•    Keywords
•    Beats
•    Location
•    Geographic focus
•    Media outlet or podcast and channel name
•    Media type (i.e., online, newspaper, tv, magazine, radio, podcast, etc.)
•    Language
•    Role (i.e., reporter, editor, host, journalists, etc.)
2. Media lists
•    The web-based solution must allow the project authority to save media lists to its platform for future reference and export them to CSV or XSLX format with all data.
3. Email campaigns
•    The web-based solution must also allow senate users to compose and issue custom email campaigns to media lists built on the platform from a senate email domain provided by the project authority.
- Onboarding and customer support
1. Onboarding
•    Onboarding and ongoing training to users, as requested by the project authority (e.g., when new employees are hired).
2. Customer support
•    The contractor must be available to respond to support requests from 6 a.m. to midnight (eastern time) from Monday to Friday, and from 7 a.m. to 6 p.m. (eastern time) on weekends and holidays.
•    In cases of exceptional circumstances, the project authority may have a requirement to place a request outside of these hours. the contractor must therefore provide the project authority with a method of placing requests 24 hours a day, 7 days a week, 365 days a year. 
•    The contractor, on an ongoing basis, must work with the project authority to ensure relevant media material is accessible and that the web-based solution is functioning properly.
- Budget: 50,000$ dollars per year

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 9, 2026