Human Resource Information, Learning Management and Payroll Processing System

The Vendor is required to provide and implement a platform for human resource information, learning management, and payroll processing (“HRIS System”) supporting the entire human resources lifecycle.
- Provide these services to health connector staff, administration, and job applicants (collectively, “Customers”).
- All processes will be automated/electronic, and include, but will not be limited to:
•    Timekeeping (hourly/salary);
•    Accruals;
•    Employee life cycle management (including without limitation recruiting, onboarding, off boarding);
•    Benefits administration for the benefits administered and provided by the health connector and provision of links to commonwealth sites pertaining to commonwealth provided benefits;
•    Certification/credential tracking;
•    Immigration status tracking;
•    Client organizational structure and charts;
•    Position management;
•    Government compliance reporting;
•    Standard and custom reporting;
•    Employee surveys and feedback;
•    Payroll;
•    Employee self-service portal
•    Leave management;
•    Talent/application tracker;
•    Recordkeeping (i.e., employee files, separate employee medical files);
•    Delivery of all forms (i.e., employee handbook, disciplinary action, etc.);
•    Performance management (i.e., performance reviews, goal setting/tracking, etc.);
•    Compensation management;
•    Learning management platform; and
•    Employee recognition.
- Human Resources - Systems Features
•    Dashboards, scorecards            
•    Be user friendly            
•    Have reporting/analytics capabilities            
•    White labeling/branding            
•    Customization of look, reports, dashboards, etc.            
•    Digital signatures
- Human Resources - Administration
•    Employee lifecycle management            
•    Benefits            
•    Organizational charts            
•    Workforce planning/analysis/predictive analytics            
•    Analytics/reporting            
•    Employee/company asset management            
•    Employee recognition            
•    Personnel file storage            
•    Position management            
•    Time and attendance/scheduling            
•    Leave management            
•    Forms (routing)            
•    Incident tracking            
•    Certification/credentialing    
- Human Resources – Hiring
•    Job description builder and library    
•    Compensation adjustments    
•    Job postings    
•    Applicant recruiting tracking system
•    Background checks
•    Immigration compliance
•    Document management including new hire documents (e.g., W-2)    
•    Employee handbook    
•    Contracts/agreements    
•    Part time non-benefitted and contractor/1099
•    Employee portal
- Human Resources - Performance Management
•    Assign goals/KPIs            
•    Develop metrics and timelines    
•    Employee self-assessment    
•    360 feedback
•    Notations, discipline, PIP    
•    Termination procedures    
•    Exit interview
•    Employee surveys
•    Employee suggestions    
•    Compensation management
- Payroll    
•    End to end payroll process            
•    Time and attendance            
•    Proactive exceptions management        
•    Accruals
•    Overtime and comp time calculations and reporting            
•    Time off tracking
•    Management of tax, W-2, garnishment, unemployment, and new hire information        
•    Expense and reimbursement management    
•    Payroll G/L journal
•    Balancing and audit controls    
•    Reporting
•    Employee self-service enablement    
•    Year-end processing    
•    Payroll history    
•    Integration with HR system.

- Contract Period/Term: 4.6 years
- Questions/Inquires Deadline: February 6, 2026