IT Service Management Platform

CANADA(Ontario)

SYS-3956

Publish Date: Wednesday, 04 Feb, 2026

Closing Date: Tuesday, 24 Feb, 2026

Notice Type: RFP (Request For Proposal)

RFP Description

The Vendor is required to provide to replace its current IT service management (ITSM) platform, with a modern, scalable, and user-centric solution.
- The new ITSM platform will support the City’s strategic goals by enhancing service delivery, improving operational efficiency, and enabling greater integration across departments.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: February 17, 2026

Timeline

RFP Posted Date: Wednesday, 04 Feb, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Tuesday, 17 Feb, 2026

Proposal Due Date: Tuesday, 24 Feb, 2026

Authority: Government

Acceptable: Only for Canada Organization

Work of Performance: Offsite

Download Documents

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