Enterprise Resource Planning Software

The vendor required to provide enterprise resource planning (ERP) software to procure and implement a modern, enterprise-grade platform that resolves existing operational, technological, and data governance challenges while enabling long-term scalability, efficiency, and transparency across all subsidiaries and operational units.
- Functional requirements
1. ERP requirements matrix
•    Modern financial accounting and reporting
•    General ledger and financial reporting
•    Accounts receivable
•    Accounts payable
•    Bank reconciliation
•    Month-end close and reconciliation
•    Fixed asset management
•    Budgeting, planning, and forecasting
•    Multi-entity management and intercompany transactions
•    Global chart of accounts
•    Global vendors
•    Consolidated financial reporting
2. Procure to pay 
•    Ability to support po process, approval routing, support OCR and AI-based image recognition to simplify or eliminate scanning of documents and obtain the spend approval to the appropriate person in a timely manner. 
•    Distributions should be simplified for maximum efficiency while ensuring maximum oversight.
3. Plan to build 
•    Address how the proposed solution would use your software to define specifications for a construction build-out, plan material procurement, labor costs, and facilitate conversion into inventory or a capital asset. 
•    The manufacturing features must allow for BOM management, routing management, picking, and return-to-stock procedures.
4. Project to completion 
•    Demonstrate ability to perform project costing with a budget and assignment or allocation of costs for labor, materials, and other passthrough expenses. 
•    These job costs must be able to flow into a construction in process flow or be used for small low-touch project and job tracking. Project billing must be supported.
5. Invoice to cash 
•    Provide a solution to generate customer invoices both internally and automatically from external systems. 
•    This should be a no-touch or low-touch streamlined process with the ability to integrate payment processing seamlessly from the ERP system.
6. Inventory and warehouse management 
•    Provide a system that can streamline inventory management, automate the entire process, facilitate receiving and put-away, moving, picking, shipping, and costing inventory in a way that is streamlined, allows for use of scanning devices, and facilitates inventory management across various legal entities in a single system.
7. Grant management 
•    Provide a solution to track grant requirements, comply with fiscal year tracking and grant stipulations, in addition to the standard expectation of clean reporting and expense attribution to a grant id.
8. Reporting 
•    Provide a solution that empowers users to produce or edit their own reports, perform analytics on operational and financial data, and prompt users on exceptions and key metrics.
o    Business intelligence and analytics 
o    Management and ad hoc reporting
9. Integration management 
•    Integrate the solution with any number of external systems through API, ftp, or other web services.
10. System and security 
•    Include two-factor authentication, single-sign-on, soc 2 report, highest level of encryption, 99.99% uptime, and a cloud-based system that is very accessible and secure.
- Extended capabilities and scalability requirements
•    Lead and opportunity management – verify that the solution can support traditional CRM processes such as lead management, opportunity management, pipeline reporting, and managing various customer interactions along the way. 
•    Case management – verify that the solution can support a ticketing system that facilitates workflows and interactions with customers, including notifications, note taking, and escalation in addition to the standard case management features. 
•    Service order management – verify the solution can support recurring service orders, attaching service requests to equipment, automating reminders for service orders, and integrating this to field service management. 
•    Field service management – verify the solution can support technicians in the field being able to transact using mobile devices easily and efficiently. 
•    Resource management – ability to manage resources to carry out jobs and projects and consider constraints such as hours, skills, and location is of interest.