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A government agency in Michigan issued “Complaint Management Software and Implementation Services” (RFP). Solicitation SYS-4090 closed on March 13, 2026. Eligibility: Only for USA Organization.
The Vendor is required to provide for the Complaint Management Software and Implementation Services.
- Provide a digital platform to manage the workflow of grievances and complaints that includes a cross-functional search/reference for such matters, information gathered and maintained is standardized, and reports/statistics can be generated.
- Complaint Management System
• Toll Free Call Center
• Internet-based Complaint Reporting System
• Integrated Case Management System
- A purpose-built system is needed to manage these processes with workflows and reporting.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-4090) closed on March 13, 2026. See similar open RFPs below.
A government agency in Michigan. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 5 years.
Yes: Non-mandatory on February 17, 2026.
Questions and inquiries must be submitted by February 23, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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