Cloud-Based Point of Sale System

The Vendor is required to provide the university with a comprehensive cloud-based point of sale (POS) system for the university culinary arts lab restaurant.
- The system shall serve as an educational tool to provide students with hands-on experience using industry-standard restaurant technology while supporting full restaurant operations.
- Commission-free online ordering capability integrated with the core POS system.
- Comprehensive POS software capable of managing all restaurant operations including order entry, payment processing, menu management and reporting.
- Offline mode capability supporting order taking and payment processing during Wi-Fi outages. Remote access capability allowing system access from any location. Integrated waitlist and reservation management solution. Integrated food costing and inventory management system.
- Comprehensive onboarding and implementation services to include:
•    System configuration and setup
•    Menu programming and customization
•    Integration of all hardware components
•    System testing and quality assurance
•    Data migration assistance as needed
- Provide on-site training services to include:
•    Staff training on all system components and functionality
•    Management training on reporting and administrative functions
•    Student-focused training appropriate for an educational environment
•    Training materials and documentation
- Operational Features:
•    Offline mode capability supporting order taking and payment processing during Wi-Fi outages
•    Remote access capability allowing system access from any location
•    Integrated waitlist and reservation management solution
•    Integrated food costing and inventory management system
- Device Support Software:
•    Kitchen display screen management software
•    Handheld device operational software
•    Self-ordering kiosk software