Online Proctoring Services

The Vendor is required to provide an online proctoring service that will aid educators in maintaining the integrity of testing environments.
- Capabilities and Integration
•    Online proctoring software that balances exam security with test-taker privacy.
•    LMS (Canvas) integration
1.    LTI 1.3 connector
2.    Single sign-on authentication
•    Provide tools to support diverse learning needs, including screen readers, closed captions, alternative formats, and keyboard navigation
- Exam Security and Integrity
•    Accuracy rate of 95% or higher for AI flags, including cheating detection, and environment controls
•    Ability to proctor exams in Canvas and third-party publisher tools
•    Identity verification
•    Room scans with verification - before, during, and at the end of exams
•    Multiple camera angles
- Environment Control
•    Safeguard browser
•    Browser lockdown
•    Browser whitelisting
- Advanced Cheating Detection
•    Detection of all smart devices, including phones, tablets, watches, pens, glasses, etc.
•    Talking/reading
•    Others present during exam
•    Detection for multiple screens
•    Detect use of virtual machine/desktop
- Content Security
•    Ability to detect leaked content
- Test-Taker Privacy
•    Avoidance of software download or application installation
•    Non-invasive monitoring
•    Transparency
•    Clear communication
•    Flexibility - exams may be taken from any location at any time (24/7).
- Faculty Administration
•    Customizable exam profile settings that can be set by faculty and saved
•    Ability to customize settings at the student level to add accommodations
•    Record proctor sessions - categorization of flags, accurate location of flags, flag sensitivity settings, flag filtering
- Administrative
•    Scalability
•    Cost effective
•    Self-service dashboard or hub for reporting