Parking Management Software

The Vendor is required to provide for a total parking management software solution for the management of parking permits, citations, payments, etc.  
- Solution will support efficient parking operations, enhance customer service, improve compliance management, and streamline financial and administrative processes consistent with State policies and university procurement guidelines.
- Provide a cloud-based parking management software system that supports the full lifecycle of campus parking operations, including permitting, enforcement, citation management, payments, reporting, and integrations with Banner.
- Permit Management
•    Online permit sales (students, faculty/staff, visitors, vendors, special events)
•    Ability to issue physical permits, digital/epermits, and license-plate-based permits
•    Tiered, multi-lot, and event-based permit structures
•    Bulk permit creation and administrative overrides
•    Integrated payment processing aligned with university and state requirements
- Enforcement tools
•    Mobile license plate recognition (LPR) compatibility
•    Real-time verification of permit status, citations, and scofflaw lists
•    Enforcement device connectivity (android/iOS preferred)
•    Offline enforcement modes and automatic syncing when reconnected
- Citation and appeals management
•    Issuance of citations via mobile devices
•    Automated notifications and payment reminders
•    Citation payment portal
•    Online appeals process, including administrative review workflows
•    Escalation and collections management
- Event and visitor parking
•    Online visitor registration and temporary permits
•    Event parking management, including pre-purchased permits
- Financial management
•    Configurable fee schedules, penalties, and late fees
•    PCI-compliant payment processing
•    Support for integration with the university’s financial systems (e.g., PeopleSoft, banner, connect, touchnet)
•    Revenue reporting and reconciliation tools
- Reporting and analytics
•    Standardized dashboard reports on permits, enforcement activity, and financials
•    Custom report builder
•    Exportable data formats (csv, excel, pdf)
•    Real-time system analytics