Global Exchange Study Abroad Software

The vendor required to provide global exchange study abroad software for include:
•    A modern user interface (UI) with ease of use for both clients and users/students with an updated look and feel of the product that is both pc and mobile friendly and that will meet student expectations for technology platforms. 
•    A software platform that serves as both application management system as well as website host for program listings and webpages with general and application information. 
•    Modern software architecture that allows client to manage day-to-day operations on the backend without extensive time and training to maintain and troubleshoot fixes.
•    Integration with university single sign on (SSO) for importing of student profile data from university student information system. 
•    A software platform that has one administrative dashboard with all administrator features accessible within the dashboard and does not require knowledge of or use of prior versions of administrative system to access needed features. 
•    User management tools that allow administrators to easily add faculty application reviewers for student application reviews and approval that are connected to university single sign on (SSO).
•    Course approvals feature included with product that allows student users to submit course approvals for review from faculty/advisors and allows for multiple submissions of course approvals from various faculty/advisors across campus units. 
•    Provides client with robust tools to maintain contact with applicants at all phases of their programs, including initial interest before applying.  
•    Provides student users with easy-to-use search functions that can be customized to help students select programs based on a variety of search criteria.
•    Pricing based on on-site traveler model (not application-based model).
•    Transparent pricing of software inclusions with minimal add-ons that require additional costs to utilize product functionality.
•    Initial response to client tickets within one business day resulting in resolution of the problem/issue in a timely manner.
•    Client support with training webinars at no extra cost. 
•    Client message board or portal to allow connections with other client users to ask administrative use case questions and discussion. 
•    Vendor has appropriate protocols in place in the event of data breach, including timely notification to the institution and users.