Case Management System

USA(Massachusetts)
SYS-4304

RFP Description

The vendor required to provide case management system that will replace legacy agency instances across all 11 districts.
- Requirement elements (non-exhaustive):
•    Case initiation processing: intake and set up cases by creating records, retrieving information, managing charges, participants, key dates, and bail decisions.
•    Case flow processing: manage case progression including assignments, indictment review, related files, dispositions, sentencing, parole, and case closure.
•    Case support: support prosecution through discovery tracking, evidence management, diversions, subpoenas, witnesses, and lab results.
•    File and document management: manage, distribute, track, and archive all case related documents, templates, reports, and discovery materials.
•    Calendaring: schedule events, send notifications, manage individual and team calendars and dockets, and track case aging.
•    Reporting and analysis: provide internal, statutory, management, legislative, expense, and ad hoc reporting for data visibility and decision making.
•    Trial management: track trial details and maintain checklists to ensure all preparation and procedural steps are completed.
•    Investigations: support pre charge investigations by initiating, tracking, documenting findings, and managing evidence.
•    Solution management: administer system dashboards, workloads, workflows, integrations, and authorized user and public portal access.

Timeline

RFP Posted Date: Saturday, 28 Feb, 2026
Proposal Meeting/
Conference Date:
NA
NA
Deadline for
Questions/inquiries:
NA
Proposal Due Date: Wednesday, 08 Apr, 2026
Authority: Government
Acceptable: Only for USA Organization
Work of Performance: Offsite
RFP Budget: NA
Contract Term: NA
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