Environmental Information Management System

The Vendor is required to provide to design, implement, and maintain a comprehensive environmental information management system (EIMS).
- Goals and objectives
•    Modernized permitting and other programmatic workflow: streamline end-to-end permitting and other programmatic processes-intake, review, tracking, approval, and issuance-while ensuring alignment with applicable statutory and regulatory requirements
•    Unified data collaboration: implement a unified system that integrates all program-specific databases and processes across agency programs, eliminating data silos and ensuring seamless data sharing, report creation, and access, and collaboration within the agency.
•    Paper process elimination: transition from manual and paper-based processes to digital systems to support electronic submission and review capabilities, improve operational efficiencies, enhance interactions with external parties, and reduce paper storage needs.
•    Data quality and accessibility: establish a sole source of truth, enhance data quality, and enable internal and external transparency. 
•    Provide real time data accessibility.
•    System adaptability: support adaptability (without vendor support) to keep up with regulatory compliance and process changes as well as desired internal changes.
- Business functionality
1. General operations
•    Manage site and facility information
•    Manage metrics and operation reports
•    Manage customer services
•    Data sharing with state and federal agencies
•    Maintain GIS data and mapping
•    Manage safety training and health monitoring
•    Report on and analyze data
•    Store and retrieve data
•    Records retention and maintenance
2. Compliance monitoring and enforcement    
•    Intake complaints and reported incidents
•    Manage and track investigations and inspections
•    Investigate compliance issues
•    Issue notice of violations and fines
•    Monitor and enforcement
3. Financial management
•    Manage agency billing and track payments
•    Manage cost recovery
•    Manage agency grants and rebates
•    Manage federal agreements
•    Perform financial reconciliation
4. Program management
•    Support regulatory policy development
•    Monitor environmental and energy conditions and risks
•    Manage environmental and energy programs
5. Public online services and public engagement
•    Provide data for public consumption
•    Provide self-service resources
•    Manage customer transactions and submissions
•    Manage public notifications and outreach
•    Process FOIA requests.