Enterprise Asset Management Software

The Vendor is required to provide enterprise asset management software (EAM software) to support the city's asset management program (AMP) services must include implementation, provision of the software, training, and ongoing technical support, all from a single vendor.
- Requirement:
1. Asset types supported:
•    Wastewater (vertical and horizontal assets, including collection and treatment)
•    Drinking water (vertical and horizontal assets, including supply, distribution and treatment)
•    Storm water
•    Electrical
•    Streets
•    Parks
•    Mechanical
•    Airport
•    Fleet
•    Facilities and buildings
2. Implementation:
•    He vendor must be responsible for the final city-approved design, installation, implementation, and commissioning of the software system as well as implementation services including development of user access, system integration, and training of city staff.
3. Work management:
•    Ability to schedule preventative maintenance work orders based on operational parameters 
•    Ability to use mandatory field entries for work orders ability to track customer complaints and create standard responses as well as generate automatic work orders or email alerts triggered by such inquiries
4. Mobile applications: 
•    The selected software must be compatible with the preferred data collection and maintenance methods by apple, android, and windows devices (tablets and smartphones) that can be accessed in on-line or off-line modes
5. Asset management: 
•    Asset management and analysis within the software must support methods set forth in the asset management guide for publicly owned treatment works¹, including but not limited to condition scoring methods, consequence of failure, likelihood of failure, and risk scoring, the software must be capable of tracking consequence of failure on a 10-point scale, likelihood of failure on a 10-point scale, and risk on a 100-point scale. 
•    This requirement includes, but is not limited to, being able to implement the methods and calculations shown in figures 1 through 4 below. 
•    The selected software must have the ability to create an asset inventory in a user-friendly way with the abilities to add new assets and to change and modify asset information, as well as the ability to search for assets in a variety of ways (e.g. By location, make, model, install date) and should assign asset id numbers using a systematic numbering system.