Parking Database Management Tool

The Vendor is required to provide parking database management tool for include:
1. Customer related:
•    Customer management
•    Vehicle management
•    Online customer web portal
•    CRM-style communication management
2. Permit related:
•    Permit management
•    Waitlist management
•    Department and third-party self-service permit portal
•    Visitor permitting management
•    Campus event self-service permitting and management
•    Validation option(s) for customers of the shops at college park
•    Customer self-service returns and exchanges
3. Enforcement related:
•    Citation management
•    Citation payments
•    Appeals and hearings management
•    LPR enforcement software
•    Boot and tow management
•    Nation-wide DMV lookup
•    Handheld enforcement hardware and software
•    Physical notification of citations
4. General:
•    Asset and property management
•    PARCS license plate-recognition (LPR) integration software
•    Fixed-camera entry station permits
•    Integration with business intelligence solution(s)
•    Bike registration
•    Vendor and third-party self-service permit management
•    Billing and invoicing management
•    Payroll deduction management
5. Artificial intelligence and machine learning:
•    “fuzzy logic” plate match
•    Data analysis for errors
•    Suggested appeal decisions
•    Vehicle plate upload: text from photo
6. Integrations:
•    Genetec
•    Honk mobile
•    Just park
•    IPS pay stations
•    Park mobile parking
•    People soft
•    Global pay
•    Tableau
•    Cbord
•    Starrez
•    Conserve.