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A government agency in North Carolina issued “Legal Case Management System” (RFP). Solicitation SYS-4459 closed on March 19, 2026. Eligibility: Only for USA Organization. Submissions via Not provided.
The Vendor is required to provide cloud-hosted legal case management system (LCMS) solution must support case tracking, document management, calendaring, workflow automation, reporting, and compliance with applicable federal and state regulations.
- Business requirements
• Case management – must include tracking deadlines for court orders and the ability to keep certain files marked as confidential with access limited to certain users within the county attorney’s office
• Document management – for contracts, relevant documents like dockets and ability for outside counsel to submit their invoices for payment through case portal
• Reporting and analytics – each user having a dashboard that will show completed tasks and dates of completion
• Workflow automation
- Functional requirements
• Full text search
• Conflict checking
- Implementation
1. Project management
• Provider project manager and team availability and qualifications
• Standard implementation timeline with milestones.
• Based on averages of completed provider implementations.
• Example of a risk management plan
• Example of UAT and description of the UAT process and management of when re-work occurs
2. Configuration and customization
• Description and explanation of how the system allows customizations and configurations.
• Development coding, low and code, no code, system UI etc.
• How the provider manages and communicates change control, example platform or system updates
• Sandbox/test/non-production environment availability
3. Training
• Onsite and remote training options
• Train the train model availability
• End user reference guides, documentation, user manuals
• Virtual academy capabilities
• Summary of training deliveries.
• Example system administration training, end user by role training
4. Go-live support
• Go-live launch and cutover plan details
• Go live staffing availability
• Post go-live support plan for transitioning to ongoing support.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-4459) closed on March 19, 2026. See similar open RFPs below.
A government agency in North Carolina. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Not provided. Follow the instructions in the solicitation documents.
Contract term: 5 years.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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