The Vendor is required to provide learning management system (LMS) is to establish a centralized, standardized platform to support training, professional development, certification tracking, and continuing education.
- This system will enhance accessibility, accountability, and efficiency by providing users and administrators with a reliable method to manage coursework, monitor progress, and support ongoing workforce development in alignment with the organization’s operational goals.
- Core LMS capabilities
• Secure, cloud-hosted LMS architecture designed for public safety training environments and compliant with program requirements
• Role-based access controls for learners, instructors, supervisors, and system administrators
• Support for multiple learning modalities, including instructor-led (ILT), live online, self-paced, and blended learning, with integrated course registration and attendance tracking
• Integrated learning management tools, including digital testing and assessments, course evaluations, certificate issuance, and centralized document management
• Automated tracking and management of certifications, mandated training requirements, and continuing education cycles
• User interface customization, including the ability to align branding with organizational standards
• Mobile compatibility across devices
• Single sign-on (SSO) functionality
• Backup and recovery capabilities, including a documented backup and recovery plan and a contingency plan for unforeseen issues
- System reliability, continuity, and risk mitigation
• Backup and recovery processes
• Disaster recovery and business continuity planning
• Documented contingency procedures for system outages or service disruptions.
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