Personal Emergency Response Systems and Services

The Vendor is required to provide personal emergency response systems (PERS) and services including technical support for senior citizens enrolled in office for the aging programs.
- Provide PERS equipment, and technical support including 24 hours per day monitoring, installation, participant training, technical support, and related support services for older adults.
- Must develop and maintain personal database with subscriber profiles and information used to access a subscriber’s needs. As part of the subscriber profile, there must be a designated contact person for every service subscriber. Designated contact person generally include a relative, trusted neighbor, or a service agency representative.
- The PERS program is intended to reduce risk, provide rapid response for emergencies, and support caregivers with services coordination.
¬- The Office for the Aging offers PERS units to older adults using a direct private payment option arranged between the older adult and the PERS vendor.