Election Management System

The Vendor is required to provide election management system solution to help the city manage elections, polling locations, poll workers, and inventory and equipment.
- Requirements
•    A rich set of project management features that allow custom workflows, steps, and checklists to facilitate the tracking and completion of critical election tasks and processes. 
•    Ability to assign project management workflow tasks to a staff person or team. 
•    Provider to meet with the city to assist with the implementation of integrating the city’s specific workflows into the capabilities of the project management module. 
•    Must support concurrent creation and management of multiple elections. 
•    The system must manage polling places, equipment, and workers concurrently in multiple elections. 
•    System-generated communications must be configurable by the city on demand within the user interfaces. 
•    Use industry best-practice security measures and technologies. 
•    Log into the system using Microsoft office 365 single sign-on technologies with multifactor authentication. 
•    Allow each of the user's access to be individually restricted and granted by system function. 
•    All rights must be configured by the city. 
•    Each user must be able to launch and utilize multiple instances of the application concurrently from a single workstation. 
•    Provide the ability to troubleshoot critical problems, avoid duplication of trouble calls, speed up the resolution of problems, enhance response time, and document voting machine problems in a permanent equipment file. 
•    Create reports for feedback and future improvement to make decisions based on accurate, well-correlated information. 
•    The system should also contain separate dashboards so election staff can monitor the number, status, and resolution of early voting and Election Day calls. 
•    The program’s application should be intuitive to use for answering questions and performing tasks with minimal training. 
•    Allow users to enter problems such as voting equipment failures or election worker no-shows and replacement workers into a database. 
•    The application should show assets, worker names, phone numbers, and polling places. 
•    The application must be able to send trouble tickets to election techs electronically via iOS devices and track their location in real-time on a map. 
•    Provide two-way communication between the call center, election techs, and polling location chairs.