VoIP Phone System

The Vendor is required to provide a turn-key Voice over IP (VoIP) telephone system solution to replace the District’s existing phone infrastructure.
- The District prefers an on-premises hosted system based on 3CX or a fully compatible equivalent platform, capable of supporting a large K-12 enterprise environment.
- Provide all hardware, software, licensing, configuration, installation, training, documentation, and post-implementation support necessary for full deployment and operation
- Solution must:
•    Be on-premises hosted or hybrid on-premises–first architecture
•    Be 3CX or fully compatible equivalent
•    Support 1,500 extensions minimum
•    Support 200+ concurrent calls
•    Support SIP trunking integration
•    Provide centralized administrative management
•    Provide failover and redundancy options
•    Support paging, intercom, and call routing features
•    Provide voicemail, call queues, IVR, and auto attendants
•    Support integration with district network infrastructure
- The system must include Enhanced 911 functionality:
•    Ability to assign location data down to room level
•    Integration with emergency notification requirements
•    Ability to update location data dynamically
•    Compliance with all applicable Act requirements
- Must support:
•    Standard VoIP desk phones
•    Expansion button modules
•    Wireless VoIP handsets (Wi-Fi capable)
•    Softphone clients (desktop and mobile)
•    Conference phones where required