Privacy Breach Reporting Solution

The Vendor is required to provide a specialized privacy incident management solution that enables the board.
- Solution will replace a decommissioned legacy database and address privacy incident intake, assessment, reporting, and compliance.
- Provide a centralized, automated, and scalable software solution that supports consistent triage, risk assessment, notification workflows, root cause analysis, collaborative case management, and meaningful reporting and metrics for privacy breaches.
- Provide deployable and supportable software solutions that demonstrate proven capability in privacy incident management, compliance automation, and integration with existing organizational workflows.
- Provide to enter into an agreement directly with a software manufacturer or an authorized reseller accountable for licensing, implementation, and configuration of the solution.
- Certain categories of incidents are recorded in a legacy database that is scheduled for decommissioning, while others are manually tracked across various departments using spreadsheets, email, or ad hoc documentation.
- The management of investigations and reporting is also largely manual, resulting in inefficiencies and limited visibility into incident trends and outcomes.
- Enable automated, consistent processes for incident intake, triage, investigation, remediation, and notification across the organization.
- Support accurate risk assessment, root cause analysis, and reporting to inform mitigation strategies and prevent recurrence.
- Provide reliable support, maintenance, and service continuity governed by defined service expectations.
- Must support implementation activities required to configure and deploy the proposed solution, including planning, configuration, integration, and validation activities appropriate to the selected deployment model (SaaS or on premises).
- Deliver an orientation session to provide Solution Administrators and Infrastructure Support Analysts with an overview of the solution.
- Provide comprehensive input on the technical architectural documentation that provides an overview of the technologies (hardware and software) and network protocols/ports and Application Programming Interfaces (API) s that will support the solution. 
- Provide comprehensive input into the cybersecurity architecture document that outlines the solution and demonstrates a security-by-design approach.
- provide a high-level data migration/integration plan that will address data classification and cybersecurity mechanisms that protect data at rest and in transit.
- Provide operational support knowledge transfer for Administrator, Technical Support, and End-User roles.
- Access to relevant documentation and data required for configuration and migration.
- Timely access to subject matter experts and stakeholders for workshops and interviews.