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A non-profit organization in Alberta issued “Chatbots Solution” (RFP). Solicitation SYS-4775 closed on May 5, 2026. Eligibility: Only for Canada Organization. Submissions via Online Portal.
The Vendor is required to provide for a commercial off-the-shelf AI-powered Chatbots solution to support participating members across the k–12, post-secondary, and municipal sectors.
- Provide to identify a configurable, scalable, and secure Chatbots platform
- Must be vendor-supported (not custom-built), with the flexibility to meet the individual needs of Participating Members.
- The solution must support Omni channel communication (e.g., web, mobile, SMS, Microsoft Teams, social platforms) and leverage generative AI (GPT-4 or later) to deliver accurate, real-time responses with minimal manual intervention.
- The solution should improve service delivery by making interactions more intuitive and task-oriented, supporting both digital and voice channels, and enabling users to complete common requests, report issues, and connect with underlying systems more efficiently.
- The solution is expected to:
• Provide 24/7 automated support through text and voice
• Deliver accurate responses using conversational and generative AI
• Support multiple communication channels
• Enable a dynamic, user-driven knowledge base with automated updates
• Integrate securely with existing systems (e.g., SFTP or equivalent)
• Support integrations such as Azure Entra ID and Ellucian Ethos, where applicable
• Provide reporting and analytics
• Meet security, privacy, data residency, and accessibility (WCAG) requirements
• Include ongoing vendor support and clearly disclose use of generative AI
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-4775) closed on May 5, 2026. See similar open RFPs below.
A non-profit organization in Alberta. The buyer's contact and submission details are in the solicitation documents.
Only for Canada Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 3 years.
Questions and inquiries must be submitted by April 29, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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