Fire and Life Safety Software Solution

The Vendor is required to provide fire and life safety software should include conducting and documenting the legal progression of fire inspections; issuing and managing fire operational permits; receiving and resolving public complaints; tracking fire protection systems and required inspection system test reports; issuing correction notices and citations; managing fee schedules, invoicing, and payment processing.
- Key functional areas
1. Asset management
•    Parcels (land records tied to GIS data)
•    Buildings and suites within parcels
•    Mobile assets (e.g., food trucks, special events)
2. Fire protection equipment tracking
•    Track fire protection equipment (e.g., alarms, sprinklers, hydrants)
•    Assign unique barcodes to each piece of equipment
•    Record inspection schedules and results
•    Allow equipment to be moved between locations
3. Inspections and compliance
•    Fire inspections (routine, complaint-based, and special inspections)
•    Code violation tracking using fire codes and standards
•    Automatic carryover of unresolved violations
•    Inspection results (pass, fail, citation, etc.)
•    Automated notices and follow-up inspections
4. Inspection, testing and maintenance (ITM) reporting
•    Submit inspection and testing reports online
•    Upload required documents
•    Report deficiencies and submit repairs
•    Track compliance for each fire protection system
•    Automatically flag issues for review
•    Send reminders and notifications
•    Generate annual fees for equipment
5. Contractor endorsements
•    Allowing companies to apply online
•    Tracking licenses and credentials
•    Managing employee certifications
•    Restricting report submissions to approved contractors
•    Publishing a list of approved contractors
6. Operational permits and citations
•    Issue and track operational permits
•    Link permits to inspections
•    Generate citations for violations
•    Manage appeals and legal documentation
•    Create court-ready records of enforcement actions
7. Hazardous materials management
•    Track hazardous material reports
•    Generate related fees
•    Issue certificates after payment
8. Community risk reduction (CRR)
•    Events and participation
•    Staff and volunteer hours
•    Attendance and demographics
•    Training outcomes
9. Dashboards and system interfaces
•    Inspectors (daily schedules, maps, workload, revenue generated by inspector)
•    Management (performance metrics and trends)
•    ITM reviews and contractor activity
•    Financial and billing status
10. Billing and financial management
•    Automatically generate invoices (daily, monthly, and annually)
•    Support consolidated billing
•    Track payments, adjustments, and refunds
•    Send past-due notices
•    Manage collections processes
11. System administration
•    Manage users and permissions
•    Configure forms, fees, and codes
•    Customize workflows and reports
•    Maintain system data and settings.