The Vendor is required to provide to identify potential software vendors and solution approaches to support the town future enterprise resource planning (“ERP”) needs.
- The Town intends to use responses to better understand the market, assess the fit of commercially available solutions, identify likely implementation and support considerations, and inform its approach to a possible future procurement process.
- Objectives ERP replacement include the following:
• Reduce manual processes and reliance on spreadsheets and workarounds
• Where possible, replace fragmented legacy systems with a unified, integrated platform
• Improve data integrity, consistency, and cross-department visibility
• Enable modern reporting, analytics, and decision-making capabilities
• Strengthen integration with core systems and future digital solutions
• Implement scalable, modern platform supporting growth and change
- At minimum, the Town requires a solution that will provide strong support for:
• General ledger
• Accounts payable
• Accounts receivable
• Property tax administration
• Utilities administration
• Cash management
• Bank reconciliation
• Financial reporting
• Budgeting
• Project costing
• Grant management
- Provide some benefits to staff and service delivery:
• HR & payroll
• Work orders and asset management
• Inventory management
• Procurement
• Planning and permitting
• Licensing, inspections and compliance
• Bylaw and enforcement
• Cemetery management
• Customer service request management
• Online citizen services
• Council meeting support
• Public reporting
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