Enterprise Resource Planning Software Solution

The Vendor is required to provide to identify potential software vendors and solution approaches to support the town future enterprise resource planning (“ERP”) needs.
- The Town intends to use responses to better understand the market, assess the fit of commercially available solutions, identify likely implementation and support considerations, and inform its approach to a possible future procurement process.
- Objectives ERP replacement include the following:
•    Reduce manual processes and reliance on spreadsheets and workarounds
•    Where possible, replace fragmented legacy systems with a unified, integrated platform
•    Improve data integrity, consistency, and cross-department visibility
•    Enable modern reporting, analytics, and decision-making capabilities
•    Strengthen integration with core systems and future digital solutions
•    Implement scalable, modern platform supporting growth and change
- At minimum, the Town requires a solution that will provide strong support for:
•    General ledger
•    Accounts payable
•    Accounts receivable
•    Property tax administration
•    Utilities administration
•    Cash management
•    Bank reconciliation
•    Financial reporting
•    Budgeting
•    Project costing
•    Grant management
- Provide some benefits to staff and service delivery:
•    HR & payroll
•    Work orders and asset management
•    Inventory management
•    Procurement
•    Planning and permitting
•    Licensing, inspections and compliance
•    Bylaw and enforcement
•    Cemetery management
•    Customer service request management
•    Online citizen services
•    Council meeting support
•    Public reporting