Enterprise Resource Planning Modernization Software

The Vendor is required to provide on modernizing its Oracle E-Business Suite (EBS) environment to a Cloud-based Software-as-a-Service (SaaS) solution.
- Strategic transformation aligned with: 
•    Digital Transformation initiatives 
•    Improved customer experience and operational efficiency 
•    Data-driven decision-making and analytics 
•    Enhanced compliance, Cyber Security, and auditability
- The system has been in place for over two decades. It includes multiple integrations with enterprise platforms, including Oracle Utilities Customer to Meter (C2M) and Trimble Unity Maintain (Cityworks).
- System Overview
•    Description of the SaaS solution
•    Cloud & Environment Strategy
•    Innovation and Future Capabilities
•    Transformation Methodology
•    Functional Capabilities & Fit-Gap
o    HCM
o    Finance
o    Procurement
o    Inventory/Warehouse
•    Data Migration Strategy
•    Integration Architecture
•    Reporting & Analytics
•    Organizational Change Management (OCM)
•    Testing Strategy
- Governance & Program Management
•    Project Management Office (PMO) structure
•    Steering committee engagement
•    Reporting cadence and tools
- Implementation & Support
•    Typical implementation timeline for similar organizations
•    Required client resources
•    Training, onboarding, and change management support
- Cyber Security & Compliance
•    Data security measures and certifications
•    Compliance with public sector standards
•    Audit logging and user activity tracking
- Pricing Structure (Optional)
•    High-level pricing (licensing and support)
•    Estimated implementation costs
•    Estimated 3–5-year Total Cost of Ownership (TCO)
- Risks and Lessons Learned
•    Lessons learned from past projects
•    Mitigation strategies
•    Common risks in EBS to SaaS transformations
- Post-Go-Live Support
•    Service Level Agreement (SLA) structure
•    Managed Services options
•    Hypercare Model.