The Vendor is required to provide for a preprogrammed software program designed specifically for long-term senior-living organizations.
- This software will assist by improving hiring, training, employee retention and overall care quality.
- The software should use engagement surveys and benchmarking tools to focus on areas of employee retention and experience.
- The software should capture and act on employee and client feedback, strengthening service quality and supporting continuous improvement initiatives.
- Built in reputation management and recognition tools to aid both recruitment and market positioning should be available.
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