Public Safety Automated System

The Vendor is required to provide public safety automated system training program currently relies on outdated, paper-based processes for class registration, attendance tracking, instructor timesheets, and payroll.
- Requirement:
1. Business requirements
•    Single sign-on (SSO) using Microsoft ENTRA id 
•    Integration with colleague and self-service 
•    Potential integration with canvas, and element 451 using standard rest API architecture 
•    User-friendly, intuitive, and efficient interface 
•    Mobile-friendly design
A. Key features should include:
•    Streamlined process: a streamlined and efficient process that streamlines class scheduling, registration, attendance and payroll reporting, resource allocation, and integrates with records management systems.
•    Campus and modality filters:
o    In-person classes
o    Online classes
o    Hybrid classes
o    Synchronous classes
o    Asynchronous classes
o    Auditing, reporting, workflows
•    Minimize manual work hours: reduce the significant time spent on paper-based processes, data entry, and administrative tasks by implementing digital class creation, automated registration, QR code check-ins, and streamlined instructor and facilitator tracking, freeing staff to focus on higher-value activities. 
•    Ease of use: implement a user-friendly, app-based system that simplifies workflows for learners, instructors, and administrators, making it intuitive to navigate while reducing the need for extensive training, and providing automated notifications for schedule or location changes to keep everyone informed effortlessly. 
•    Minimize human error: automate repetitive tasks and data entry through digital registration, integrated records management, and automated attendance and payroll tracking to reduce errors and improve overall accuracy. 
•    Automation of forms, attendance, and payroll: replace manual processes with digital registration, timesheets, QR code attendance, and payroll submission, incorporating robust audit capabilities to streamline operations, improve data accuracy, and ensure real-time reporting and compliance. 
•    Enable enrollees to access course materials using their personal credentials rather than requiring a central piedmont id. 
•    This change will simplify the login process, reduce barriers to access, and improve the overall user experience for enrollees and their employers. 
•    By minimizing the need to manage multiple logins, the solution is expected to increase enrollment satisfaction, decrease support requests for login issues, and streamline administrative processes.
- Software standards
1. Endpoint installed
•    Supports windows 11, or macos and iPad OS within one major version of the latest vendor release. 
•    Compatible with its application management platforms: JAMF, Intune 
•    Solution must support deployment via Citrix or azure VDI (if virtualization is required) 
•    Does not require the end-user to have local administrator role
2. College hosted
•    Compatible with Microsoft azure virtualization standards (e.g., Hyper-V, azure-hosted VMS)
•    Supports current standard MS windows server or Redhat enterprise Linux version
•    Must support azure SQL managed instance (if database required)
3. SaaS
•    Vendor-guided implementation and its project request required
•    Must support enterprise licensing model (no single-payer credit card subscriptions)
4. Compatibility and standards
•    Meets or exceeds accessibility standard wcag2.1 aa
•    Supports latest version of Microsoft edge and other chromium-based browsers
•    Supports delivery of software updates via its application management platforms (e.g., Intune).
5. Identity and access
•    Supports saml2 and Microsoft entra id SSO
•    Includes role-based access permissions
•    Supports group-based role provisioning via SCIM, Entra id, or API integration
•    Administrator access requires SSO if supported; local admin logins require MFA
6. Data and integration
•    Integration methods: Ellucian ethos, web-API, or structured data file transfer
•    College data must be stored in country
•    Vendor must comply with all applicable regulations
•    Solution supports data export in non-proprietary forms.