Microsoft Training Software

The Vendor is required to provide for Microsoft software training.
- Objective
•    Enhance employee proficiency in Microsoft Software applications and related tools 
•    Increase operational efficiency and productivity 
•    Strengthen collaboration across departments 
•    Improve data management and analytical capabilities
•    Promote professional communication and document standards 
•    Reduce dependency on IT Helpdesk support 
•    Align with agency Water’s budget and workforce needs
- Ongoing training in Microsoft Software applications and related collaboration platforms is essential to maintain productivity, improve data analysis capabilities, enhance communication, and reduce reliance on IT Helpdesk resources.
- Responsible for delivering the training, providing course materials, and supplying attendance reports at the conclusion of each session to ensure accurate tracking and documentation of participation.
- Training shall include beginner, intermediate, and advanced instructions in:
•    Microsoft Excel (data analysis, pivot tables, formulas, reporting, dashboards)
•    Microsoft Word (document formatting, templates, mail merge, collaboration tools)
•    Microsoft PowerPoint (professional presentations, visual design, storytelling with data)
•    Microsoft Outlook (email management, calendaring, productivity tools)
•    Microsoft Teams (collaboration, meetings, file sharing, integration features)
•    OneDrive and SharePoint (document management, cloud collaboration, version control)
•    Additional Microsoft 365 tools as requested
- Customization Requirements
•    Customize course content using real-world agency Water scenarios where feasible
•    Offer flexible course formats (beginner to advanced levels)
•    Provide modular training options that can be scheduled independently
•    Update course content to reflect Microsoft platform updates and new features
•    Training delivery must support a maximum capacity of 16 (classroom format)
•    Training delivery must support a minimum capacity of 100 (town hall format) participants. Town hall events are generally 90 mins/session. Full sessions shall cover approximately 3 events, and half-day sessions shall cover approximately one town hall event.