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A government agency in New York issued “Service Now Program and Managed Service Partner Platform” (Request For Qualifications). Solicitation SYS-5118 closed on May 22, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide to establish managed services agreement to provide comprehensive operational and advisory support for its enterprise service now platform, which spans ITSM, ITAM, vulnerability response, knowledge management, HR service delivery, and core platform and ITOM capabilities.
- The engagement includes maintaining platform stability through regular patches and major upgrades, optimizing key service management processes, sustaining accuracy, and supporting a broad ecosystem of integrations.
- Supplier will deliver hands‑on configuration, testing, deployment, and technical support while also providing strategic guidance, best‑practice recommendations, roadmap development, and governance to ensure state maximizes long‑term value, scalability, and alignment with service now’s out‑of‑the‑box standards.
- The main documents for this RFQ are not available on our website.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5118) closed on May 22, 2026. See similar open RFPs below.
A government agency in New York. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 3 years.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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