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A government agency in Minnesota issued “Payment Portal Solution” (RFP). Solicitation SYS-5219 closed on June 2, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide payment portal solution to acquire and implement a modern, secure, PCI-compliant payments platform that delivers e-commerce-grade convenience via a quick checkout, saved preferences, scheduled installments, and an available payment history; while expanding the county's tender options to include digital wallets alongside ach, debit and credit, and text and email-to-pay.
- Required solution capabilities
1. Solution capabilities
• Multi-channel payment acceptance (web, mobile, text, email to pay, in person)
• Digital wallets (e.g., apple pay, google pay), ach, credit and debit
• Underbanked community payments
• Document and invoice access
• Invoice management and electronic bill presentment
• Payment processing
• Workflow and business rules
• Document management
• Mobile accessibility
• Batch importing
• Refund handling
• Enable county-defined rules for when credit card fees are applied
2. End user experience
• Account management with saved preferences
• Guest checkout
• Installment plans and schedule payments
• Payment history and receipt management
• Payment and shopping cart capabilities
• Receipts and confirmation
• Order tracking and user guidance
3. Customizations
• Content interface and messaging management
• Workflow-driven notifications
• Business user configuration tools
4. Reporting and analytics
• Standard and customizable reports
• Payment reconciliation tools
• Department-level reporting
5. Integrations
• API and flat file integrations
• Tyler payments
• CRM and power apps
• Inovah
• New world systems - ERP
• Civic plus
• Human services supported systems
6. Hosting and environment requirements
• The hosted nature of your solution and how installations, builds, maintenance and upgrades will be managed on behalf (and not by) county.
• Data location requirements
• Hardware or environment expectations
7. Maintenance and support
• SLAs (response times, resolution expectations)
• Customer relationship management
• Support tiers and escalation paths
• Support hours
• System updates, patches, upgrades
• System uptime requirements
• Scheduled maintenance windows.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5219) closed on June 2, 2026. See similar open RFPs below.
A government agency in Minnesota. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Yes: Non-mandatory on May 13, 2026.
Questions and inquiries must be submitted by May 26, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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