Enterprise Resource Planning Solution

The Vendor is required to provide to select a proven, vendor-hosted (cloud-based) ERP solution that provides comprehensive core financial functionality, supports best-practice public-sector business processes, and enables greater efficiency, consistency, and data-driven decision-making across the organization.
- Solution that improves usability for both central and departmental users, strengthens budgetary and financial controls, enhances reporting and analytics capabilities, and supports long-term operational sustainability.
- Establish a unified, cloud-based ERP platform for financial operations that replaces fragmented legacy systems and enables financial data to be managed within a single system.
- Simplify and standardize financial workflows to reduce manual work, including spreadsheet tracking and other work performed outside the system, and ensure consistency across departments.
- Improve reporting and access to financial data by providing timely, reliable insights without the need to manually combine or reconcile data from multiple sources, with the ability to export data in standard formats (e.g., Excel, CSV) as needed.
- Enable staff to perform their work within the ERP system through training, support, and an intuitive user experience.
- Strengthen financial oversight and compliance through consistent processes, clear tracking of financial activity, and support for regulatory and grant requirements.
- The ERP must be designed to integrate seamlessly with the City’s broader application ecosystem, including but not limited to payroll, human resources, revenue/billing systems, asset and work order systems, and other departmental or enterprise applications. Vendors should propose a standards-based integration approach that supports data consistency, minimizes custom development, and enables long-term maintainability.
- Software modules are in scope:
• Accounts Payable
• Accounts Receivable/Miscellaneous Billing
• Bank Reconciliation
• Budgeting
• Cash Management
• Contract Management
• Capital Asset Management
• Financial Reporting
• General Ledger
• Grant Management
• Procurement
• Project Accounting
• General and Technical
• Reporting, Dashboards, and Data Analytics Tools
- Services are in scope:
• Project management
• Software installation/set-up
• Security design and configuration
• Business design/software configuration
• Technical design and standards
• Data conversion and migration
• Business analytics, reports, and form development
• Integration and interface development
• Software modifications (if necessary, based on response to functional requirements)
• Testing services
• Training services
• Change management services
• Knowledge transfer to staff
• System documentation development
• Go-Live Support
• Ongoing managed, support, and maintenance services
• Ongoing cloud hosting services.