Parking Permit and Citation Information System

The Vendor is required to provide for the procurement of a parking permit and citation management system; which includes software, implementation services, training, and technical support from a single vendor.
- There is a parking optimization study currently underway which could lead to the introduction of paid parking on street in the downtown area, and has led to enforcement hours, rates and fees being reviewed.
- Activities will include but are not limited to work program management, schedule management, project governance, scope management, change management, issue and problem management, cost and budget management, personnel management, facility management, development tools and development environment management, approval management, contract management, reporting and project status management, communication and document management, risk management, quality assurance, and quality control management.
- Regarding the development environment, the ongoing operating environment and implementation of the asset management software, design and configuration of the application environments, design and configuration of existing systems integrations or API’s, implementation and certification of the baseline software and ongoing upgrades to the baseline software that occur during the implementation project.
- Planning the architecture required for development and operation of the Parking Management Information System. This includes overall architecture considerations for both permit and citation needs, development environment, integration and middleware environment, operations environment, analytics and reporting environment, support environment, technical environment, data environment, and security environment.
- Implementation, configuration, and oversight of acceptance of any software platform, software, environments, and tools necessary to support solution implementation.
- Establishing the training environments and hardware requirements needed to support the training effort.
- Implementation, configuration, and oversight of acceptance of all components of the software.
- Implementation of necessary tools to support the oversight of acceptance and migration of new versions or releases to support the various development, maintenance, and production environments.
- Test Planning. This activity deals with the development of the various test plans which govern both functional, system and extended testing. Typically, for each test, there will be a plan for an overall approach, test conditions, test data, and anticipated test results. This plan will govern all aspects of the testing process across all phases of functional and extended testing. Typical phases include Unit, System, System integration, and User Acceptance testing.
- Review and audit the existing systems including existing inventories, workflows, and methodologies for adding, archiving, and changing data.
- Review department needs identifying and addressing the gaps in data and workflow efficiencies and the optimized application of work orders, lifecycle tracking and reporting.
- Review the existing technology framework including staffing, operating systems, hardware and software available.
- Work with staff to identify an optimized approach to data workflow to support reporting, projections, and work planning.
- Develop the parking management system framework with the ability to expand or adapt with evolving organizational needs.