Digital Experience Cloud Platform

The Vendor is required to provide a cloud-based, mobile-friendly campus portal to streamline access to services and information for students, faculty, and staff.
- The portal must fully support the following capabilities:
• Role-based access: supports custom audiences and roles, ensuring users see only the content relevant to their needs.
• Google-like search: to enable users to quickly find and launch campus resources.
• Mobile-first design: ensuring a responsive experience across smartphones, tablets, laptops, and desktops.
• Custom branding: supports institutional branding, allowing customization of logos, colors, style, etc.
• Analytics and monitoring: offers visualization and reports of usage patterns, and ability to tie the portal to google analytics account
• Scalable: the portal should have implementations at multiple r1 universities, and be able to support 40,000+ university users.
• Native apps: capability to create native app for iOS and android.
• Single sign-on: utilizing using shibboleth and/or in common.
• Restful API: for both pushing and pulling information to/from the platform.
• Support of common alert protocol: for pushing emergency alerts from an external emergency management system for prominent display in the portal.
- Personalization: Allow users the ability to:
• Customize their views and create favorites for quicker access to desired resources.
• Ability to reorder their favorite resources.
• View a history of recently used apps and tasks, or browse the most popular and top-rated tasks to discover more.
• Provide feedback and ratings on individual tasks or the portal itself
- Backend Administration system: Allow authorized administrators and content providers the ability to:
• Define and setup groups and roles.
• Define targeted segments of users based on any criteria.
• Publish tasks and content and target it by role or segment.
• Define keywords for tasks and content, to improve search results.
• Arrange and categorize tasks for easy access.
• Schedule date-based announcements, banners, and tasks for any role or segmented population.
• Schedule future alerts and announcements for recurring events.
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